helping you succeed
iland goes beyond the basics and can customize a technical support package for your specific needs. We can provide ongoing or ad hoc assistance and augment your staff in deploying or maintaining your infrastructure solution.
By Telephone:
In the US, Toll Free: +1.800.697.7088
In the US, Direct: +1.713.868.2267
In Europe: +44.0.20.7096.0149
In the US, Toll Free: +1.800.697.7088
In the US, Direct: +1.713.868.2267
In Europe: +44.0.20.7096.0149
Support, 24x7
iland technical support is available 24 hours a day, 7 days a week. Our technical support starts with direct access to technicians in the iland Network Operations Center (NOC) via toll free numbers as well as direct e-mail:
iland technical support is available 24 hours a day, 7 days a week. Our technical support starts with direct access to technicians in the iland Network Operations Center (NOC) via toll free numbers as well as direct e-mail:
About iland support options
Network monitoring, logging, and event management processes are employed in the NOC to ensure that pertinent information is recognized, identified, recorded, and processed in a timely manor. This level of technical support is included for every client that utilizes iland cloud infrastructure, colocation, dedicated servers, or managed services in North America and Europe. Our proactive approach is designed to provide customers with a comfort level that our network is up, running and available 24/7.
Network monitoring, logging, and event management processes are employed in the NOC to ensure that pertinent information is recognized, identified, recorded, and processed in a timely manor. This level of technical support is included for every client that utilizes iland cloud infrastructure, colocation, dedicated servers, or managed services in North America and Europe. Our proactive approach is designed to provide customers with a comfort level that our network is up, running and available 24/7.
iland also offers different levels of technical support services based on client need. These can include direct access to system administrators, network engineers, DBAs, security experts, and senior architects skilled in diverse infrastructure environments. Whatever level of support you choose, our technical and managed support services will enhance your technical capabilities and extend your technical coverage.
For more information about the different levels of managed support services available, please contact us at +1.800.697.7088 or at sales@iland.com.
